Axia Acceptable Use Policy
Effective Date: September 2024
By accessing or using services provided by Axia International (“Axia,” “we,” “us,” or “our”; the “Axia Services”), you agree to comply with the terms and conditions of this Acceptable Use Policy.
Restricted Activities
You may not use the Axia Services in connection with any product, service, transaction or activity that involves:
- Violates any law or government regulation, or promotes or facilitates such by third parties;
- Violates any rule or regulation of any service provider to Axia;
- Is fraudulent, deceptive, unfair or predatory;
- Causes or threatens reputational damage to us or any service provider to Axia;
- Involves any of the business categories listed in Section 2; or
- Results in or creates a significant risk of chargebacks, penalties, damages or other harm or liability.
Certain Business Categories
You may not use the Axia Services in connection with any product, service, transaction or activity that involves:
- age restricted products or services
- aggregation or factoring, whether licensed or unlicensed
- bail bonds
- bankruptcy lawyers
- bidding fee auctions
- business or investment opportunity sales
- chain letters
- check cashing
- collection agencies
- counterfeit goods or any product or service that infringes upon the copyright, trademark or trade secrets of any third party
- credit card and identity theft protection
- credit counseling, repair or protection services, or mortgage consulting or reduction services
- currency exchanges or dealers
- decryption and descrambler products designed to circumvent intellectual property rights or protections, including mod chips
- drug paraphernalia
- embassies, foreign consulates or other foreign governments
- essay mills
- evading card association chargeback monitoring programs
- extended warranties
- real estate purchases with no money down
- flea markets
- fortune tellers
- gambling (including but not limited to lotteries, Internet gaming, contests, sweepstakes, or offering of prizes as an inducement to purchase goods or services) (exceptions apply in some countries and if you get our prior written approval)
- “get rich quick” schemes
- human hair, fake hair or hair-extensions
- loan modifiers
- mail-order brides
- marijuana dispensaries and related businesses
- money transmitters or money service businesses
- multi-level marketing or pyramid schemes
- negative response marketing
- offering substantial rebates or special incentives to the cardholder subsequent to the original purchase
- online or other non-face-to-face pharmacies or pharmacy referral services
- pseudo pharmaceuticals
- online or other non-face-to-face tobacco or e-cigarette sales
- prepaid phone cards, phone services or cell phones
- products/services that promote hate, violence, harassment or abuse, if illegal
- quasi-cash or stored value
- securities brokers
- sexually-oriented or pornographic products or services
- sharing cardholder’s data with another merchant for payment of up-sell or cross-sell products or services
- shipping or forwarding brokers
- social media activity sales (such as sales of Twitter followers, Facebook likes or Youtube views)
- sports forecasting or odds making
- prescription drugs, illegal drugs or substances designed to mimic illegal drugs
- telemarketing
- timeshares
- virtual currency or credits that can be monetized, re-sold or converted to physical or digital goods or services or otherwise exit the virtual world
- weapons and munitions
- entertainment venues including but not limited to nightclubs, bars
- pre-payment services
Actions by Axia
If, in our sole discretion, we believe that you may have engaged in any violation of this Acceptable Use Policy, we may (with or without notice to you) take such actions as we deem appropriate to mitigate risk to Axia and any impacted third parties and to ensure compliance with this Acceptable Use Policy. Such actions may include, without limitation:
- Blocking the settlement or completion of one or more transaction or other Axia srvices;
- Suspending, restricting or terminating your access to and use of the Axia Services;
- Terminating our business relationship with you, including termination without liability to Axia of any service agreement between you and Axia;
- Taking legal action against you;
- Contacting and disclosing information related to such violations to (i) any financial institutions involved with your business or transactions, (ii) law enforcement or regulatory agencies, and (iii) other third parties that may have been impacted by such violations; or
- Assessing against you any fees, penalties, assessments or expenses (including reasonable attorneys’ fees) that we may incur as a result of such violations, which you agree to pay promptly upon notice.
Amendments
This Acceptable Use Policy may be amended by Axia at any time by posting a new version of it to our website. By accessing or using the Axia Services after a new version is posted, you agree to all amendments reflected therein.